Case Specialist

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Case Specialist I

TLC - CS Full Time Austin, TX, US

12 days ago Requisition

Looking for a role where no two days are the same and your hard work truly makes a difference? As a Case Specialist
at Compex Legal Services, you’ll be the behind-the-scenes hero, keeping cases moving and making life easier for our Case Managers. If you’re organized, thrive on variety, and love a good challenge, you’ll fit right in.

Who We Are

At Compex Legal Services, we don’t just support—we lead. We’re a nationally recognized powerhouse in record retrieval, known for raising the bar in service and innovation. Our team is tight-knit, collaborative, and passionate about delivering top-notch results. Join us in Austin, Texas
, and be part of a company that’s changing the game in legal support services.

What You’ll Do

• Juggle Like a Pro:
  Manage 90+ calls a day, keeping things running smoothly and making it look easy.
• Stay Super Organized:
  Master scheduling, client requests, and to-do lists without breaking a sweat.
• Communicate Like a Champ:
  Make waiver calls and follow up on requests, keeping everyone in the loop.
• Be the Payment Point Person:
  Confirm pre-payments, prep for deliveries, and keep detailed client notes.
• Own Quality Control:
  Review incoming mail to catch anything missing and lend a hand across departments.
• Spot the Details:
  Scrutinize records and responses, coordinating with Case Managers to keep things moving.
• Write it Right:
  Send out crystal-clear status updates and approval emails—no room for confusion here.

What You Bring to the Table

• Education:
  
  High school diploma or equivalent. Bonus points for admin or support experience!
• Top-Notch Communication:
  You’re clear, professional, and know how to get your point across.
• Positive Vibes:
  Your energy is contagious, and you keep the team motivated and upbeat.
• Trustworthiness:
  You handle sensitive info with care and total discretion.

Why You’ll Love It Here

• Dress for Comfort:
  Casual dress code—focus on your work, not your wardrobe.
• Awesome People:
  Join a team that’s as fun as it is hardworking.
• Great Benefits:
  We’ve got your back with a solid benefits package.
• Referral Bonuses:
  Bring in great people and get rewarded—it’s a win-win.

If you’re ready to bring your skills, energy, and passion to a role where you’ll make a real impact, we want to meet you.