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SaaS Technical Support Specialist

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Lightspeed Systems
Full Time position Listed on 2026-11-04
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 42000 - 64000 USD Yearly USD 42000.00 64000.00 YEAR

Job Description & How to Apply Below

Lightspeed Systems is seeking a Technical Support Specialist to join our Customer Service team in South Austin. You will provide front-line technical support across Lightspeed’s product suite, diagnosing issues, guiding configuration, and collaborating with Product and Engineering to resolve complex challenges.

This role blends technical troubleshooting with customer service in a fast-paced SaaS environment, requiring strong communication and teamwork to ensure timely, high-quality support.

We invite applications for the SaaS Technical Support Specialist position located in Austin, TX, United States.

We are currently recruiting a SaaS Technical Support Specialist for our team in Austin, TX, United States.

This is a great opening to take on the SaaS Technical Support Specialist role at Lightspeed Systems.

As a SaaS Technical Support Specialist, you will play an important part at Lightspeed Systems in Austin, TX, United States.

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