Senior Digital Banking Support Lead & Incident Commander
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IT/Tech
IT Specialist, IT Support
Job Description & How to Apply Below
Blossom is seeking a Lead Support Specialist to serve as the senior technical resource within the Digital Banking Support team. The role provides advanced troubleshooting across online and mobile banking, overseeing escalations and acting as the technical bridge between clients, Engineering, Product, and Network Operations.
The Lead supervises the Digital Banking Support team, mentors Tier 1 and Tier 2 staff, and drives achievement of SLAs and operational KPIs while promoting best practices
Are you ready to take on the Senior Digital Banking Support Lead & Incident Commander role at Blossom?
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Join Blossom and contribute to our ongoing work.
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This posting is for the Senior Digital Banking Support Lead & Incident Commander role at Blossom, based in United States.
Position Requirements
10+ Years work experience(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).