Chief Revenue Officer

ACCRUENT | Chief Revenue Officer THE OPPORTUNITYAccruent is at an important inflection point in its growth journey. With approximately 750 employees and $200M+ in annual revenue, the business has an established global customer base, a broad portfolio of software solutions, and a significant opportunity to accelerate growth through stronger commercial execution, customer retention, expansion, and market development.

We are seeking a Chief Revenue Officer (CRO) who will lead the next phase of commercial transformation and build a world-class revenue organization. This is not a role for a leader who simply manages a sales team. It is an opportunity for a builder, coach, and operator who can strengthen culture, elevate talent, create accountability, and drive sustainable growth across multiple products, regions, and customer segments.

The CRO will lead the commercial organization and serve as a key member of the executive leadership team, partnering closely across Product, Customer Success, Finance, and Operations to accelerate growth while enhancing customer loyalty and retention.

ABOUT ACCRUENTAccruent is a global leader helping organizations manage physical assets, facilities, real estate, engineering documentation, and critical infrastructure across complex enterprise environments with software and AI.The company serves customers globally through a diverse portfolio of software solutions and maintains long-standing relationships with many of the world's leading organizations. As the business continues to evolve, there is an opportunity to create greater commercial alignment, accelerate growth in emerging markets, strengthen partner channels, and improve customer retention and expansion outcomes.

The next CRO will inherit a strong foundation and be tasked with building the commercial operating system that will support the company's next chapter of growth.

ROLE OVERVIEW Title Chief Revenue Officer Reports To President Organization Size Approximately 100 employees

Direct Reports 7

Revenue Scope Global Business Model Multi-Product B2B SaaSPrimary Focus Growth, Retention, Commercial Transformation The CRO will own the complete revenue engine including:

New Logo Acquisition Account Management Customer Retention & Renewals Expansion & Cross-Sell Revenue Operations Strategic Partnerships Global Commercial Strategy What This Role Inherits Established global customer base Strong market position

Diverse SaaS and AI enabled product portfolio

Experienced commercial organization

Significant growth opportunities through retention and expansion

What This Role Must Build Greater commercial accountability

Forecast rigor and predictability

High-performance culture

Scalable growth processes

Strong routes to market

New and emerging market expansion strategy

Next-generation commercial leadership benchKEY PRIORITIES
1. Drive Sustainable Revenue Growth The CRO will be accountable for delivering commercial performance across the business through:

Consistent bookings attainment ARR growth

Pipeline development and conversion

Cross-sell and upsell

Success will ultimately be measured by the organization's ability to consistently deliver and exceed growth commitments.
2. Protect and Grow the Customer Base Customer retention is a strategic priority.

The ideal leader understands that growth comes not only from acquiring new customers but from maximizing value within the installed base.

Key focus areas include:

Customer retention strategy

Renewal excellence

Expansion revenue

Customer engagement

Executive customer relationships

Long-term account development

This leader must be highly customer-facing and visible with key customers globally.
3. Elevate the Commercial OrganizationA critical component of this opportunity is strengthening the organization…