Part-Time Development Associate

Job Title:

Part-Time Development Associate

Job Description

The Part-Time Development Associate focuses on donor stewardship and relationship maintenance during a busy giving period, ensuring donors receive consistent, thoughtful care and personal attention. Working a flexible part-time schedule during normal business hours, this role strengthens donor relationships through gratitude-driven outreach and well-organized follow-up, using provided communication templates and priorities from the Mid-Major Gifts team. The position supports existing workloads and is dedicated to sustaining meaningful donor engagement rather than developing fundraising strategies or soliciting gifts.

Responsibilities

• Make outbound thank-you calls to donors, with a particular focus on year-end and holiday gifts, emphasizing gratitude, appreciation, and relationship building.
• Use pre-written and approved stewardship materials to communicate with donors, including personalized emails, impact updates, holiday greetings, and other donor communications supplied by the Mid-Major Gifts team.
• Conduct routine stewardship outreach to donors in the assigned caseload to maintain a consistent and personal connection during the primary gift officers absence.
• Record all donor interactions, including calls, emails, responses, and other stewardship activities, in Salesforce to maintain accurate, up-to-date records.
• Ensure donor information and activity history documented clearly so the primary gift officer can seamlessly resume donor relationships upon their return.
• Respond to basic donor questions and acknowledge donor correspondence in a timely and professional manner.
• Coordinate follow-up with other Development Associates or appropriate team members when donors require additional assistance or information beyond the scope of this role.
• Support year-end and holiday stewardship initiatives, including donor appreciation efforts, seasonal communications, and outreach to donors identified by Mid-Major Gifts leadership.
• Follow established donor outreach priorities and use provided communication templates, ensuring consistency with organizational messaging and stewardship goals.
• Maintain organized workflows and manage time effectively to balance multiple donor outreach tasks within a flexible part-time schedule.

Essential Skills

• 1 to 2 years of experience making outbound calls, preferably in a donor stewardship, customer service, or similar relationship-focused role.
• Proven comfort and confidence making outbound phone calls to express appreciation and build relationships.
• Strong interpersonal skills with the ability to communicate warmth, gratitude, and professionalism in every interaction.
• Excellent verbal and written communication skills for clear, courteous, and engaging donor outreach.
• Strong proficiency with Microsoft Office applications for managing communications and documentation.
• Experience using a CRM system, ideally Salesforce, to record and track donor interactions and activities.
• Outstanding organizational skills and attention to detail to maintain accurate records and manage multiple outreach tasks.
• Ability to self-manage daily responsibilities, prioritize tasks, and work independently within a remote environment.
• Friendly, approachable personality that fosters trust and positive donor experiences.
• Reliability and consistency in following established stewardship processes and communication guidelines.

Additional

Skills & Qualifications

• Familiarity with Salesforce or another CRM system, with willingness to learn and receive training as needed.
• Experience in donor relations, fundraising support, customer service, or a similar field focused on relationship maintenance.
• Ability to follow provided communication templates while maintaining a…