Reservations Center Supervisor - Guest Service Leader
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Event Management & Planning
Job Description & How to Apply Below
Cedar Point in Ohio is seeking a Supervisor of the Reservations Call Center to oversee all aspects of the center, ensure policy compliance, and maximize guest satisfaction and revenue.
The role requires leading training for seasonal and part-time agents across multiple properties, monitoring calls and chats, handling escalations, and coordinating staffing to meet call volume, with shifts including nights, weekends, and holidays.
We would love to welcome a new Reservations Center Supervisor
- Guest Service Leader to our organisation in Avon, OH, United States.
We have an opening for a Reservations Center Supervisor
- Guest Service Leader in Avon, OH, United States within Management & Operations.
This role, Reservations Center Supervisor
- Guest Service Leader at Cedar Point, could be your next opportunity.
Are you ready to take on the Reservations Center Supervisor
- Guest Service Leader role at Cedar Point?
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).