Technical Manager

Technical Manager – Assistant Technical Manager (TEC) – Telecare

Company: Technology Evaluation Centers.

Location: Home‑based with nationwide coverage, travelling 2‑3 days per week to customers’ sites. Commutable locations include Aylesbury, Leicester, Nottingham, Northampton, Birmingham, Cambridge, Milton Keynes, Luton, Letchworth, St. Albans.

Salary: £45,000 – £50,000 per annum.

Benefits: Company car, discretionary bonus, 23 days annual holiday (26 days after 3 years’ service), contributory pension (5% company match), cash health‑care plan with discounts on dental, optical and more, life assurance x3, employee discount scheme, employee assistance programme, enhanced sick pay.

As Assistant Technical Manager, you will play a leading part in managing the technical matters relating to strategic projects within our organisation. Your role will include:

• Ensuring the timely and accurate delivery of digital projects.
• Developing a 3‑year rolling product roadmap in partnership with third‑party strategic partners.
• Collaborating with product development teams to innovate, develop, launch new products and installations, and implement technical updates.
• Delivering support for IP and telecare devices to internal and external customers.
• Monitoring and resolving telecare equipment issues raised by customer services and clients.
• Acting as the TEC product expert and champion.
• Diagnosing and resolving connectivity and database configuration issues for monitoring platforms.
• Creating and analysing telecare fault reports digitally to ensure prompt resolution.

• Strong technical radio‑frequency (RF) skills developed in an electronics environment.
• Sector experience in Telecare, Tech‑Enabled Care, Avionics, Aerospace, Defence, Telecommunications, NHS, MOD, or Med Tech.
• Recognised technical educational qualification.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Strong troubleshooting skills using PC or laptop‑based solutions and test equipment.
• Knowledge of IP and telecoms.
• Confident communicator capable of delivering pre‑ and post‑sales presentations to diverse audiences.
• Customer‑focused, excelling in first‑line support with exceptional accuracy and attention to detail.

We are at the forefront of medical technology innovation, providing solutions in telecare, technology‑enabled care, telehealth, remote monitoring, assistive technology monitoring and more. Our products are used within local authorities, housing associations, assisted living, hospitals, hospices, residential and care homes, and in patients’ own homes.

Click “Apply” to submit your application. You will receive an acknowledgement of your application.

– Wallace Hind Selection. Position advertised by Technology Evaluation Centers through Wallace Hind Selection.