Desktop Support Engineer

Job in Aylesbury, Buckinghamshire, HP19, England, UK

Listing for: Venn Group

Full Time position
Listed on 2025-12-27

Job specializations:

IT/Tech
Desktop Support, IT Support, Technical Support, HelpDesk/Support

Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR

Desktop Support Engineer

Contract Duration: 12th January – End of March
Rate: £154 Umbrella

Overview

We are seeking an experienced IT Engineer to support a large-scale upgrade project, migrating approximately 1,000 devices from Windows 10 to Windows 11 across multiple sites.

Key Responsibilities

Upgrade and migrate around 1,000 end-user devices from Windows 10 to Windows 11
Ensure minimal disruption to users during the upgrade process
Troubleshoot and resolve upgrade-related issues
Provide on-site user support during and after migrations
Follow documented upgrade processes and escalation procedures
Accurately record progress and issues throughout the project

Locations

Aylesbury (main site)
High Wycombe
Amersham

Requirements

Proven experience upgrading Windows 10 to Windows 11 in an enterprise environment
Strong desktop support and troubleshooting skills
Ability to work independently and manage workload across multiple sites
Full UK driving licence and access to a car (essential due to site travel)
Good communication and customer-facing skills

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