Service Administrator

Location: Buckinghamshire
Service Administrator – Temp to Perm

Location:

Chalfont St Peter
Pay: £15–£17 per hour (DOE)

Hours:

Monday–Friday, 40 hours per week (Office-based)

Overview

We are seeking a proactive and organised Service Administrator to join an established engineering company based in Chalfont St Peter. This is a temporary role with strong potential to become permanent, offering stability, variety, and the chance to support a busy service and engineering team.

Key Responsibilities

* Coordinate service engineers’ diaries, scheduling PPM and reactive callouts.

* Log service jobs, raise purchase orders, and update the internal CRM system.

* Handle inbound service requests via phone and email, ensuring timely response and resolution.

* Prepare job sheets, service reports, and basic quotations.

* Liaise with clients regarding appointments, updates, and follow-up communication.

* Track parts orders and ensure timely delivery to engineers or job sites.

* Support the Service Manager with general administrative duties.

* Maintain accurate records of completed works, invoices, and contract details.

Requirements

* Previous experience in a service admin, scheduling, or engineering admin role (preferred).

* Strong organisational skills with excellent attention to detail.

* Confident communicator with good customer service ability.

* Comfortable working in a fast-paced environment and managing multiple tasks.

* Proficient in Microsoft Office and basic admin software.

* Reliable, proactive, and happy to work full-time in the office.

What’s on Offer

* £15–£17 per hour depending on experience.

* 40 hours per week, Monday to Friday.

* Office-based role in Chalfont St Peter.

* Opportunity for the role to become permanent based on performance.

* Supportive team environment within a stable engineering business