Digital Workplace & Technology Lead

Digital Workplace & Technology Lead

LOCATION:

Aylesford, Kent

WORKING HOURS:

8am - 4.30pm

CONTRACT:

Full-time, Permanent

Join Our Team

We're looking for a Digital Workplace & Technology Lead to join our growing team at Pineapple.

This is an exciting opportunity to become part of an award-winning business where you'll play an important role in supporting our continued success. If you're passionate about delivering great results, enjoy working collaboratively and are looking for a company that genuinely values its people, we'd love to hear from you.

What We're Looking for

We're looking for a proactive, commercially minded and technically capable individual with experience in managing and developing digital workplace technologies, applications and services. You'll have a strong understanding of Microsoft 365 and business-wide digital, automation and AI-enabled technologies, with a passion for maximising existing technology investments and improving the way people work.

You'll combine hands‑on technical expertise with an innovative and forward‑thinking approach, identifying opportunities to simplify processes, enhance efficiency and drive the adoption of smart technologies and automated workflows.

Working collaboratively within a small IT team and alongside external partners, you'll be confident taking ownership, supporting global business needs and helping to build a secure, connected and scalable technology environment that enables the business to move from reactive IT support towards proactive technology enablement.

What You'll Be Doing Technology Governance & Optimisation

• Govern, maintain and maximise the value of new & existing technology investments, ensuring they remain effective, relevant and aligned with business needs.
• Simplify technology operations, reduce complexity and drive efficiencies across the IT function and wider business.
• Oversee the administration, integration and effective adoption of approved digital applications, AI‑powered tools and technology solutions.
• Balance technical capability, security, business requirements and user experience when designing and implementing technology solutions.

Application Administration & Lifecycle Management

• Manage employee onboarding, role changes and offboarding across digital applications, including account provisioning, licensing, permissions and security access.
• Review and manage application configurations, functionality and system changes in response to product updates, evolving capabilities and organisational policies.
• Monitor and respond to country‑specific and global regulatory requirements, industry standards and relevant technology developments.
• Proactively assess application changes and emerging capabilities, identifying required actions, risks and opportunities for improvement.

Collaboration, Security & Operational Assurance

• Collaborate with internal stakeholders and external technology partners to enhance service delivery, streamline operations and support global business requirements.
• Work closely with the IT Services & Security/Risk Manager to implement appropriate security controls, address technology risks and support regulatory compliance.
• Contribute to the development, maintenance and application of IT policies, procedures, protocols, operational playbooks and audit processes.
• Develop and maintain accurate technical documentation, knowledge resources and user guidance to support consistent, secure and effective technology operations.

Ideally, you'll have:

• Technical & Digital Expertise – Strong working knowledge of Microsoft 365, digital & cloud applications, and the administration of modern business platforms.
• Application & Access Management – Experience managing application configurations, user provisioning, software licensing, role‑based…