IT Systems Administrator

IT Systems Administrator - Woodside Logistics Group Competitive Salary | Career Development / Based in Ballynure

The Role Woodside Logistics Group are recruiting for a full time Systems Administrator, to join our IT Department at our Ballynure Headquarters. As one of the UK & Irelands leading logistics providers, we work across a wide variety of industry sectors as the trusted logistics provider for many leading manufacturers, retailers and distributors in the UK, Ireland and across Europe. With continued investment in our infrastructure, equipment, and technology we deliver a customer experience defined by reliability, value and peace of mind.

IT systems are essential to the successful day to day running of all group activities, every Woodsides Vehicle on the road is now connected to IT systems at group headquarters, Ballynure. We are looking for a proactive IT Systems Administrator to support and maintain our organisation's IT infrastructure while assisting with user support and helping strengthen our cyber security posture.

This role combines systems administration, cyber security practices, and user support. The successful candidate will ensure systems remain secure, reliable, and efficient, while also providing technical assistance to staff and contributing to ongoing improvements across the IT environment. Your responsibilities will include:
Record, track and document IT support requests, troubleshooting activities and resolutions through the IT service management process. Administer, maintain and support Windows Server environments, business systems and wider IT infrastructure. Manage Active Directory, Microsoft 365, Microsoft Entra  Azure services, including user accounts, access permissions and security configurations. Provide 1st and 2nd line technical support to users, diagnosing and resolving hardware, software, application and connectivity issues.

Install, configure and maintain workstations, laptops, mobile devices and peripheral equipment. Monitor system performance, availability and capacity, ensuring the reliability of key IT services. Implement and maintain IT security controls. Monitor security alerts, investigate potential vulnerabilities and assist with the identification and resolution of security incidents. Maintain and support backup, recovery and disaster recovery procedures. Support network infrastructure, including switches, firewalls, wireless networks and VPN connectivity.

Deploy software installations, updates and security patches across the IT environment. Maintain IT documentation, asset registers, configuration records and operational procedures. Contribute to ongoing cyber security initiatives, internal audits and information security compliance requirements. Escalate complex technical issues to senior IT colleagues or external third-party service providers where appropriate. Develop a good working knowledge of the Group's business applications, including Transport Management Systems (TMS), Electronic Data Interchange (EDI) and financial systems.

Provide IT support across Woodside Group locations, including occasional travel to UK and Ireland sites as required. Work independently, demonstrate initiative and manage assigned tasks effectively. ? Working Hours Shift pattern:
Monday to Friday - . On-call one week in four. Salary Competitive salary. ? What We're Looking For To be successful in this role, you'll need:
Minimum of three years' experience in a similar IT Support, Systems Administrator or IT Infrastructure role. This may include up to one year's relevant university placement experience. Strong problem-solving and analytical skills, with the ability to investigate and resolve technical issues effectively. Ability to work well under pressure…