Rehoming Coordinator
Listed on 2026-01-11
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Customer Service/HelpDesk
Summer Seasonal, Customer Service Rep, Office Administrator/ Coordinator
Rehoming Coordinator
Final date to receive applications: 23 January 2026
Department: Rehoming
Employment Type: Permanent - Full Time
Location: Ballymena
Compensation: £24,907 per year + benefits
DescriptionLooking to make a real difference to the lives of dogs and people?
As a Rehoming Coordinator at Dogs Trust, you'll play a key role in finding loving homes for our dogs, supporting adopters and helping reduce the time dogs spend in our care.
As a Rehoming Coordinator, you'll:
- Champion the rehoming journey by providing excellent customer service, matching dogs to adopters, and arranging safe introductions, including occasional home visits.
- Maintain oversight of dog status across kennels, Foster and Home Stay, responding to enquiries and proactively seeking rehoming opportunities.
- Promote dogs ready for adoption by creating engaging online profiles and images, working closely with the Media Coordinator.
- Support the rehoming of long-term and complex dogs by liaising with the Behaviour and Welfare teams to communicate specific needs.
- Welcome and assist visitors during public opening hours, complete adoption paperwork, and contribute to kennel care as part of the wider team.
Interviews for this role are provisionally scheduled for Wednesday 4th February 2026 at our rehoming centre in Ballymena.
Could this be you?With an experience of working in a rehoming environment, you'll have great customer service and communication skills, able to match dogs with suitable adopters and find their forever homes. Knowledgeable about dogs and their welfare, you'll also have good organisational and time management skills, with the ability to juggle multiple, competing priorities.
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