Loyalty Finance Data Analyst

Loyalty Finance Data Analyst Attractive Salary & Benefits 36.5 Hour week (Hybrid) Newtownabbey Who are we? At Henderson Group, we are proud to be Northern Irelands leading food service provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Food service and Henderson Group Property. We employ over 5,500 staff and have been placed 5th in Ulster Business Top 100 Companies 2024. We're a family-owned team that cares about our people and the community in which we live.

Our leaders care about employees, and our employees succeed together and celebrate the success of others. We are interested in your aspirations, interests and skills and we strive to support and inspire you to do well. A look into the role Henderson Wholesale is a leading Wholesaler in Northern Ireland and supplies goods to over 450 stores across various brands such as SPAR, EUROSPAR and VIVO.

We source from local farmers, growers and producers and are proud to contribute to our local economy and environment. We achieved Gold accreditation against the Investors in People standard framework in 2023 in recognition of people management excellence and our commitment to investment in people. The Purpose of the role:
The ideal candidate should collect and integrate loyalty program data from BI tools and other internal systems to deliver clear, actionable insights that support reporting and strategic decision-making for the Sales and Finance departments. As the dedicated technical expert, you will serve as the go-to resource for loyalty reporting, leveraging BI tools such as Qlik View and Qlik Sense to provide accurate, efficient, and business-critical analyses.

Working as Loyalty Finance Data Analyst you will:
Duties & Business Process Analysis Monitor, maintain, and analyse data in the orders system and Qlikview/Qliksense apps to deliver accurate, real-time reporting for Sales and Accounts. Liaise with the Sales team to ensure retailer information is accurate, current, and complete for reporting needs. Review current use of data and technology, identifying opportunities for process improvements and efficiency gains. Lead administration of the Loyalty team, providing day-to-day system support and guidance.

People Development Coach and mentor the Loyalty Administration team, building expertise and supporting the transition to digital tools and data-driven processes. Collaborate with Sales, Finance, and Business Transformation teams to align processes and enhance cross-functional effectiveness. Deliver coaching and training sessions to facilitate stakeholder adoption of BI tools. Analysis, Reporting & Documentation Prepare and deliver quarterly retailer loyalty reports for senior management, plus ad hoc reporting as required.

Document new automation processes, ensuring clear operating procedures and training materials for the administration team. Promote Transformation Champion the move toward digitally enhanced processes and foster a data-driven culture within the Loyalty team. Internal Contacts HGP Accountant / Head of BDP Accounts / Loyalty Line management and strategic reporting. Loyalty Admin Team Direct reports, coaching, and day-to-day leadership. HWL Transformation Team Collaboration on digital and process transformation initiatives.

Sales Team Data accuracy, reporting support, and process alignment. Group Finance Teams Information sharing and coordination across finance functions. Skills for Success Joining us as Loyalty Finance Data Analyst the minimum criteria youll need is:
Previous experience in working with financial information, including analysis and reporting Demonstrated ability to implement, monitor, and improve automated processes to enhance efficiency and accuracy. Hands-on experience using BI tools, particularly Qlik View and Qlik Sense, to generate insights and support decision-making. Strong organisational skills with the ability to prioritise tasks, manage workload effectively, and meet deadlines. Proficient in Microsoft Excel (formulas, pivot tables, data analysis) and Word for documentation and reporting.

The Attributes youll need include:
Excellent verbal and written communication…