Project Manager - SaaS Implementation

Project Manager

Location:
Hybrid - 2 days per week in our Ballymena HQ, Co Antrim.

Contract type:
Permanent

We’re on the lookout for a proactive and driven Project Manager to join our Operations team in Ballymena. In this pivotal role, you’ll be at the heart of delivering our Plot Box SaaS solution — turning complex projects into seamless customer experiences.

You’ll lead cross-functional teams, build trusted relationships with clients around the world, and keep projects moving with precision and pace. From kick off to completion, your leadership will ensure every milestone is met, every stakeholder is aligned, and every customer feels the impact of world-class delivery.

• Ensure that all projects are delivered on-time, within scope and within budget
• Assist in the definition of project scope and objectives, involving all relevant stakeholders
• Understand the scope, operational requirements and impacts across all functional teams
• Work with the team leads to plan and coordinate internal resources, client and third parties/vendors for the successful execution of projects
• Develop detailed project plans to monitor and track progress, also to share with clients and other staff members
• Manage changes to the project scope, project schedule and project costs
• Report and elevate to delivery and management teams as needed
• Establish and maintain good relationships with the client and all stakeholders
• Recognise and manage project risks and manage risk mitigation
• Create and maintain comprehensive project documentation
• Manage project financial status and forecast on regular basis
• Actively work with the team to manage the detailed breakdown of project activities for efficient project task management
• Prepare formal project status reports, periodic scheduled updates and hold regular meetings with the customer
• Develop spreadsheets, diagrams and process maps to document needs as required
• Ensure project execution best practices implemented
• Measure project performance using appropriate tools and techniques
• Flexible to support client meetings in different timezone
• Perform other related duties as assigned

• Minimum two years Project Management experience in IT project delivery
• Ability to develop and track budgets and other financial information
• A desire to continually suggest and implement process improvements
• Excellent planning skills and ability to keep track of all aspects of the project delivery

• Project Management Professional (PMP) / or PRINCE2 certification
• Experience of remote project delivery across global locations
• Experience of large scale SAAS project delivery
• Experience using Project Management software tools (Asana, Instagantt would be an advantage)

• We have a clear mission - and a sense of pride in doing what we do - to ultimately lessen people’s pain at the most difficult time of their lives; this means a lot to our team.
• We are a global company with over 120 colleagues based across the UK, Australia and North America. You’ll undoubtedly broaden your understanding and appreciation of global operations.
• We have a passion for tech and innovation, actively exploiting new and cutting-edge tools and technologies to enhance our product and skillset.
• We are proud that, since 2020, we have received our Great Place to Work® Certification™ - our staff have told us loud and clear that they love working for Plot Box.
• We have also been recognised as one of the UK’s Best Workplaces for Development™ 2024 - we invest in employee growth; we nurture every career.
• We are a truly diverse and inclusive workplace; we are proud to boast 43% femalé representation - which is almost double the average within the tech industry and helped put us on the UK’s Best Workplaces for Women listing in 2023
• Our focus on wellbeing and a supportive culture has seen us ranked on the UK’s Best Workplaces for Wellbeing list (2023)
• One of our core values is trust; you are trusted to do your job without someone micro‑managing - we expect people to give their best efforts in return