Coordinator II, Digital Printing Production

NOTE:
The Pay Range referenced in this job announcement only applies to applicants who perform the job within the US and to applicants classified by CRS as International Assignees. Staff hired on local payroll would follow the respective Country pay range. Your recruiter can share more about the specific salary range for your anticipated work location during the candidate selection process.

Pay Range
$56,708 - $67,779 Annually

Job Summary

The Coordinator II, Digital Printing Production is responsible for producing high-quality printed materials and supporting the daily operation of the CRS Image Center. This hands-on role operates digital printing and finishing equipment and manages projects from file preparation and proofing through printing, finishing, packaging, and delivery. The position maintains quality standards throughout the production process while supporting scheduling, equipment maintenance, supply management, customer service, vendor coordination, and continuous improvement initiatives to ensure reliable and efficient print production.

Roles

and

Key Responsibilities Print Job Creation and Delivery

• Produce a wide range of printed materials, including reports, brochures, business cards, banners, photo books, fundraising materials, event collateral, and other print deliverables, using digital printing and finishing equipment while ensuring projects meet customer specifications, quality standards, and production deadlines.
• Prepare files for production by reviewing job requirements, creating proofs, verifying specifications, identifying potential issues, and making recommendations to ensure successful print outcomes.
• Operate digital print equipment to complete production runs while monitoring color consistency, image quality, registration, imposition, bleeds, and other critical print standards.
• Perform quality control throughout production and finishing processes, inspecting proofs and final output to ensure materials meet established quality expectations and customer requirements.
• Operate finishing and bindery equipment, including cutting, folding, coil binding, shrink wrapping, and related processes required to complete finished deliverables.
• Package, prepare, and distribute completed print materials, ensuring accurate and timely delivery to internal customers and external recipients.
• Track print projects from intake through completion, maintaining accurate production records and communicating effectively with customers, creative teams, vendors, and internal stakeholders to support efficient workflow and service delivery

Equipment Maintenance

• Maintain digital printing, large-format printing, and finishing equipment through routine cleaning, calibration, preventative maintenance, troubleshooting, and adherence to established operating procedures.
• Diagnose print quality and equipment issues, implement corrective actions when possible, and coordinate vendor service support when necessary to minimize downtime and maintain production schedules.
• Monitor and manage production resources, including paper, toner, substrates, and finishing supplies, to support uninterrupted operations and efficient service delivery.
• Maintain records related to equipment maintenance, inventory, service activities, and operational expenses to support accountability and business continuity.

Operational Support and Continuous Improvement

• Contribute to the efficient operation of the Image Center by balancing production priorities, responding to changing workload demands, and assisting with special projects and organizational initiatives as needed.
• Identify opportunities to improve print production workflows, equipment utilization, service delivery, and quality assurance processes to enhance operational effectiveness and customer satisfaction.
• Stay informed of developments in digital printing technologies, finishing equipment, software applications, and industry best practices to support continuous improvement and organizational needs.

Knowledge

Skills and Abilities

• Strong knowledge of print production processes, digital printing technologies, finishing methods, bindery operations, and quality assurance standards.
• Demonstrated experience producing printed materials in a digital production environment, including job setup, proofing, color management, finishing, and quality control.
• Strong technical aptitude for operating, maintaining, and troubleshooting digital print and finishing equipment.
• Proficiency with print production software and digital workflow tools,…