Technical Product Specialist

Location: Bengaluru

Job Description:

Technical Product Specialist

Department:
Sales & Application

Location:

Bangalore

Reporting To: R&D Head

Neo Dx is looking for a Technical Product Specialist to bridge the gap between our cutting-edge R&D and the market. This is not a traditional sales role. We are looking for a scientist—someone who speaks the language of Molecular Biology, understands the nuances of RT-PCR, and can act as a technical partner to our customers.

Roles & Responsibility

1.Field Engagement & Distributor Enablement (50%)

- Act as the technical expert during field visits to research institutes, hospitals, and diagnostic labs in Karnataka.
- Accompany our local distributor partners on visits, helping them explain the scientific advantages of Neo Dx solutions to Lab Directors and Principal Investigators.
- Move the conversation from "price" to "performance" by articulating technical specifications.

2. Product Demonstrations & Application Support (30%)

- Conduct hands-on wet-lab demonstrations of Neo Dx kits at customer sites.
- Troubleshoot technical issues on the ground. For a technical issue, you don't just log a ticket—you investigate the variables (machine settings, extraction methods) and solve it.
- Train customer staff on the correct usage of our molecular diagnostic products.

3.Scientific Marketing & Feedback Loop (20%)

- Translate complex R&D data into clear, compelling sales tools (case studies, comparison charts, and technical decks) for our distributors.
- Serve as the "eyes and ears" of the R&D team in the market. Gather intelligence on competitor products and customer pain points to influence future product development.

Who We Are Looking For

Must-Haves:

- Education:

MSc or M.Tech in Molecular Biology, Biotechnology, or Genetics.
- Technical

Skills:

Hands-on experience with Real-Time PCR (qPCR) and RNA/DNA extraction is non-negotiable. You must be comfortable working in a wet lab.
- Mindset:
You love science, but you don't want to be stuck at a bench all day. You enjoy talking to people, solving problems, and being on the move.
- Mobility:
Willingness to travel extensively within Karnataka (labs, hospitals, and research centers).

Nice-to-Haves:

- Experience in a customer-facing role (e.g., Application Specialist, Technical Support) is a plus, but fresh graduates with strong communication skills are welcome.
- Understanding of the Karnataka’s biotech/diagnostics ecosystem.

Why Join This Role?

- Unique Mentorship:
Unlike most commercial roles, you will report to the R&D Head, giving you a rare opportunity to learn deep product development while building commercial acumen.
- Career Pivot:
This is the perfect launchpad for a career in Product Management, Field Application Support, or Technical Sales.
- Impact:
You won't just be selling a box; you will be ensuring that laboratories are using the best science to deliver accurate diagnoses.

Interested candidates may apply for the role through the Google Form link provided below: