Key Account Manager

Location: Bengaluru

Job Title:

Key Account Manager – IT Networking & Cybersecurity
Company:  Cybrox Secure Systems

Experience:

5–10 years

Location:

Bengaluru

Job Summary
Cybrox Secure Systems is looking for an experienced  Key Account Manager (KAM) – IT Networking & Cybersecurity  to manage and grow strategic enterprise accounts. The role involves driving revenue growth through consultative selling of networking, cybersecurity, and IT infrastructure solutions while building long-term relationships with key stakeholders.
The ideal candidate will have strong enterprise sales experience, a solid understanding of networking and security technologies, and the ability to translate technical solutions into clear business value.

Key Responsibilities
Account Management & Relationship Building
Own and manage assigned strategic enterprise accounts across networking and cybersecurity portfolios
Build and maintain trusted relationships with CIOs, CISOs, IT Heads, and procurement teams
Act as the primary point of contact for all commercial, solution, and engagement-related discussions
Develop and execute detailed account plans to drive customer growth, retention, and wallet share
Sales & Revenue Growth
Drive revenue through upselling and cross-selling of IT networking and security solutions
Identify new business opportunities within existing accounts and convert them into closures
Meet or exceed assigned revenue, pipeline, and margin targets
Lead large deal negotiations, pricing discussions, and contract closures
Solution Selling & Customer Engagement
Understand customer IT infrastructure, network architecture, and cybersecurity posture
Position and sell solutions including (but not limited to):
Network Switching & Routing
Wireless & SD-WAN
Firewalls, Endpoint Security, SASE, and Zero Trust solutions
Network & Security Management Platforms
Collaborate closely with pre-sales and technical teams for solution design, demos, and proof-of-concepts (POCs)
Partner & Vendor Management
Coordinate with OEMs, distributors, and channel partners
Participate in joint account planning and vendor-driven opportunities
Ensure adherence to vendor programs, certifications, and sales processes
Forecasting & Reporting
Maintain accurate sales forecasts and pipeline updates in CRM tools
Track deal progress, customer engagements, renewals, and expansions
Provide regular market insights, customer feedback, and competitive intelligence to management
Required

Skills & Qualifications
Education
Bachelor's degree in Engineering, IT, Business, or a related field
MBA or equivalent qualification is an added advantage
Experience
Proven experience in IT sales, enterprise sales, or key account management
Strong background in networking and cybersecurity solutions
Experience working with large enterprises and/or government accounts
Technical & Business Skills
Strong understanding of networking and cybersecurity technologies
Ability to articulate technical solutions in terms of business outcomes
Excellent communication, presentation, and negotiation skills
Proven experience engaging with CXO-level stakeholders
Personal Attributes
Customer-focused and results-oriented mindset
Strategic thinker with strong execution capabilities
Ability to work independently and collaborate effectively with cross-functional teams
Preferred Certifications (Optional)
CCNA / CCNP / Security+
Fortinet NSE, Palo Alto, Cisco, Check Point, or equivalent certifications
ITIL or recognized sales methodology certifications
Key Performance Indicators (KPIs)
Revenue and margin achievement
Account growth, expansion, and retention
Pipeline value and forecast accuracy
Customer satisfaction and renewal rates