Oracle Inventory Service Engineer
Job Description & How to Apply Below
Key Responsibilities:
Provide L1 support for organization and Location Configuration
Mange Oracle Receiving and recipient Accounting issues
Deliver Month-end/Quarter-End support services
Triage and prioritize incoming oracle inventory management tickets
Perform initial assessment of reported system issues
Route complex problems to appropriate support team and on-calls
Troubleshoot and resolve Oracle inventory issues or route to appropriate teams
Document solutions and knowledge base articles
Monitor tickets queues and ensure SLA compliance
Support critical period-end processing activities
Ensure inventory visibility and accuracy within Oracle systems
Implement best practices for inventory management within Oracle
Requirements:
5+ experience of Oracle inventory management modules
Understanding of receiving and recipient accounting processes
Experience with organization and location configuration in Oracle
Familiarity with month-end and quarter-end procedure
Strong problem analysis and prioritization skills
Experience with ticketing system and incident management
Excellent communication and documentation skills
Ability to work effectively under pressure during critical business periods
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