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Job Description & How to Apply Below
As a Sr UX researcher, you'll play a critical role in enhancing user experience through the strategic use of data and research insights. You will collaborate closely with the UX team and cross-functional partners, embedding a rigorous research perspective into strategic decisions that drive both user and business value.
We are looking for:
● 5+ years of experience working within an in-house research team or relevant work experience
● Experience in quantitative and qualitative research methods
● Experience writing reports and internal communications
● Excellent communication and analytical skills
● Proven ability to work independently and collaborate with a cross-functional team
● Experience with agile process and delivery models
● A rigorous approach to documentation and organization
● Tools:
Pendo, User Testing, Hotjar, Figjam, User Zoom, Jira, ChatGPT, Perplexity, Helpscout, Google Workspace, Quicksight, Miro, Fig Jam, Dovetail, Maze
Bonus Points
● SaaS experience
● A versatile thinker comfortable working with ambiguity
What you’ll do:
Drive User-Centric Improvements
Champion Research in Strategic Decisions
Support UX Team
Lead Knowledge Sharing
Shape UX Strategy
Conduct In-Depth Research
Stay Ahead of Industry Trends
Advocate for Research and Design Excellence
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