Software Technical writer

Location: Bengaluru

Role Overview
We are seeking a highly skilled  Technical Writer  with experience in creating structured documentation using  DITA XML , developing clear  API documentation , and working with tools like  Swagger  or  Postman . The ideal candidate will collaborate with product managers, developers, and QA teams to deliver high-quality technical content that enhances the user experience.

Key Responsibilities
Develop and maintain technical documentation, including user guides, API references, and developer documentation.
Create structured content using  DITA XML  within a Component Content Management System (CCMS).
Collaborate with engineering teams to understand product functionality and translate complex technical concepts into clear, user-friendly documentation.
Write and maintain  RESTful API documentation , including request/response examples, authentication details, and error codes.
Use  Swagger/OpenAPI  specifications to document APIs and ensure accuracy.
Validate API endpoints and workflows using  Postman  for testing and verification.
Ensure documentation adheres to company standards, style guides, and best practices.
Manage version control and updates for documentation in alignment with product releases.
Required

Skills & Qualifications
6+ years  of experience as a Technical Writer in a software or technology environment.
Strong proficiency in  DITA XML  and experience with CCMS tools (e.g., SDL Tridion Docs, Oxygen XML Editor).
Hands-on experience creating  API documentation  (REST, JSON, OpenAPI/Swagger).
Familiarity with  Swagger  for API specification and  Postman  for API testing.
Excellent written and verbal communication skills.
Ability to work independently and manage multiple projects simultaneously.