Technical Writer

Location: Bengaluru

Technical Writer | 2 TO 4 years | Bangalore

Role Overview

We are seeking a highly skilled Technical Writer with experience in creating structured documentation using DITA XML, developing clear API documentation, and working with tools like Swagger or Postman. The ideal candidate will collaborate with product managers, developers, and QA teams to deliver high-quality technical content that enhances the user experience.

Key Responsibilities

- Develop and maintain technical documentation, including user guides, API references, and developer documentation.
- Create structured content using DITA XML within a Component Content Management System (CCMS).
- Collaborate with engineering teams to understand product functionality and translate complex technical concepts into clear, user-friendly documentation.
- Write and maintain RESTful API documentation, including request/response examples, authentication details, and error codes.
- Use Swagger/OpenAPI specifications to document APIs and ensure accuracy.
- Validate API endpoints and workflows using Postman for testing and verification.
- Ensure documentation adheres to company standards, style guides, and best practices.
- Manage version control and updates for documentation in alignment with product releases.

Required

Skills & Qualifications

- 6+ years of experience as a Technical Writer in a software or technology environment.
- Strong proficiency in DITA XML and experience with CCMS tools (e.g., SDL Tridion Docs, Oxygen XML Editor).
- Hands-on experience creating API documentation (REST, JSON, OpenAPI/Swagger).
- Familiarity with Swagger for API specification and Postman for API testing.
- Excellent written and verbal communication skills.
- Ability to work independently and manage multiple projects simultaneously.