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Job Description & How to Apply Below
Role Responsibilities:
Provide hardware/software troubleshooting for desktops, laptops, and peripherals
Resolve network issues involving TCP/IP, VPN, and wireless connectivity
Reimage and rebuild systems using tools like MDT, Ghost, or Sysprep
Maintain documentation, manage inventory, and handle IT asset requests
Key Deliverables:
Timely resolution of end-user technical issues
Accurate ticket logging and incident documentation
Installation and maintenance of Windows-based environments
Adherence to IT asset procurement and inventory policies
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