Senior Technical Writer

Location: Bengaluru

Job Title:

Senior Technical Writer

About Skyhigh Security:

Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security industry. Our mission is to protect the world's data, and because of this, we live and breathe security. We value learning at our core, underpinned by openness and transparency.

Since 2011, organizations have trusted us to provide them with a complete, market-leading security platform built on a modern cloud stack. Our industry-leading suite of products radically simplifies data security through easy-to-use, cloud-based, Zero Trust solutions that are managed in a single dashboard, powered by hundreds of employees across the world. With offices in Santa Clara, Aylesbury, Paderborn, Bengaluru, Sydney, Tokyo and more, our employees are the heart and soul of our company.

Skyhigh Security Is more than a company; here, when you invest your career with us, we commit to investing in you. We embrace a hybrid work model, creating the flexibility and freedom you need from your work environment to reach your potential. From our employee recognition program, to our 'Blast Talks' learning series, and team celebrations (we love to have fun!),

we strive to be an interactive and engaging place where you can be your authentic self.

We are on these too! Follow us on Linked In and Twitter@Skyhigh Security.

Role Overview :

In this position you'll leverage your tech writing skills and expand your experience in project management and reporting. Given our international workforce, be prepared to enjoy the broad spectrum of colleagues, and be open to learning more about those who have differing opinions. Additional opportunities for growth can include editing, systems admin tasks, UI text copy writing/editing, and technical training to write deeply complex content.

About the Role:

Develop, manage, and deliver high-quality written content under tight deadlines in a fast-moving software development environment.
Attention to detail must drive you, making sure that content is clear and accurate, while conveying the proper voice while adhering to our internal style guide.
Part of this role is constantly advocating for our customers, finding the seams in customer experience before our users do.
An ideal candidate is a highly organized person who is experienced in running documentation projects and who enjoys cross-functional work.

About You:

Minimum of seven years technical writing, ideally with time in SaaS products.
Demonstrated ability to write well-crafted, easy-to-consume documentation.
Experience writing release notes or similar documentation
UI copy editing experience (or a desire to expand your skills in this area)
Experience building reports in JIRA or similar project-management tools
Knack for identifying the key objectives of task-oriented content
Excellent communication skills and writing capabilities
Exceptional attention to detail
Ability to work collaboratively
Follow an established style guide and work with editors to create the best possible documentation.

Company Benefits and Perks:

We believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

Retirement Plans
Medical, Dental and Vision Coverage
Paid Time Off
Paid Parental Leave
Support for Community Involvement

We're serious about our commitment to a workplace where everyone can thrive and contribute to our industry-leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.