Presales Solution Consultant - US Market

Location: Bengaluru

Presales Solution Engineer for  US market

Sales 3-6 Full Time Bengaluru

Role Overview
As a Presales Consultant at Keka HR, you will be the technical and domain expert during the sales cycle.
You will engage with prospective customers, understand their HR / people‑ops challenges, map
those to Keka’s product/features, conduct demos or proofs of concept, and enable the sales
team to close deals. You’ll act as a bridge between Product, Sales, and Customers, ensuring
the proposed solutions are feasible, scalable, and aligned with customer needs.

Key Responsibilities

• Conduct discovery sessions / workshops with prospects to understand their HR systems, process
workflows, technology environment, business needs, and pain points.

• Map prospect requirements to Keka’s product modules / marketplace / integration capabilities /
APIs & propose tailored solutions.

• Deliver product demonstrations, proof‑of‑concepts (POCs), and custom demos that illustrate
how Keka can solve customer problems.

• Set up demo and trial instances for prospects and ensure a great experience

• Support the sales team in responding to RFIs, RFPs, and other technical proposal requests.

• Create technical proposals, statements of work (SoWs), and commercial documentation as
needed.

• Clarify non‑functional requirements: infrastructure, security, compliance, data migration,
integrations, etc.

• Liaise with Product and Engineering teams to gather inputs, clarify feature gaps, and feed back
customer requirements.

• Maintain knowledge of industry trends, competitive landscape in HR tech / HRMS / SaaS, best
practices, to position product differentiators effectively.

• Communicate value propositions clearly to both technical and non‑technical stakeholders (HR
leaders, Finance, IT, etc.).

• Track leads / presales pipeline, ensure documentation is updated in CRM or internal tools.

• Occasionally assist in post‑sales handover to ensure smooth transition from presales to
implementation.

Skills & Qualifications

• Great communication skills

• Bachelor’s degree in engineering, Computer Science, Information Systems, or equivalent technical
/ Business degree.

• 3‑6 years of experience in pre‑sales / solution consulting / technical sales roles, ideally
within SaaS / HRMS / HR technology domain.

• Strong understanding of APIs, integrations, data flows, security & compliance requirements.

• Excellent communication, storytelling, and presentation skills; ability to deliver product demos
convincingly.

• Able to explain complex technical or HR systems in simple business value terms.

• Customer‑facing experience; stakeholder management skills.

• Analytical mindset; ability to think through both functionality & technical constraints.

• Ability to multi‑task, work under deadlines, respond to RFPs etc.

• Prior experience working cross‑functionally with Product / Engineering / Sales teams.

Preferred / Nice-to-Have

• 3-6 Years Experience in US Market

• Experience with HRMS / HR tech platforms, marketplace/integration ecosystems.

• Prior exposure to enterprise customers (medium to large) with complex HR landscapes.

• Knowledge of data regulations/privacy (for example, GDPR / local data protection laws).

• Experience with technical demos, POCs.

• Certifications relevant to SaaS / integrations / cloud infrastructure.

What Success Looks Like

• Conversion rate of presales engagements → closed deals.

• Reduction in sales cycle time by providing clear & early clarifications during presales.

• Quality and timeliness of responses to RFIs/RFPs.

• High stakeholder / customer satisfaction during presales.

• Effective knowledge sharing: capturing recurring requirements, feature‑gap feedback to
product.

Why Join Keka

• Opportunity to work in a fast‑growing HR tech SaaS company, where your presales
contributions will directly impact revenue.

• Strong ownership and visibility across product, customer, and sales functions.

• Collaborative & learning environment; your feedback and insights help shape the product
roadmap.