Job Description & How to Apply Below
Location: Bengaluru
About Love Local:
Love Local is India's leading freshness q-commerce app that is revolutionising how India shops locally for fresh groceries by digitizing trusted neighbourhood retailers. Love Local specializes in categories where freshness and quality matter - fruits & vegetables, meat & fish, groceries and more.
Role overview
We're looking for a Program Manager - Growth who sits at the intersection of business analysis, growth analytics, and marketing. This role owns growth programs end-to-end from insight to execution and works closely with Product, Marketing, Tech, and Business teams.
What you'll do
- Own growth analytics across the funnel acquisition, activation, retention, and revenue.
- Drive cohort analysis, funnel analysis, and customer behavior insights to inform growth decisions.
- Track and improve north star metrics of revenue, retention, and conversion.
- Build dashboards and deep dives using SQL, MS Excel, R/Python and other BI tools.
- Translate insights into clear recommendations/actionables and work with stakeholders to execute them.
- Own growth processes from problem definition to execution and outcome tracking.
- Own and optimize CRM journeys across channels (push, email, Whats App, SMS) to improve conversion.
- Design, execute, and analyze A/B experiments across growth and marketing CRM initiatives.
What we're looking for
- 3-5 years of experience in growth, analytics, program management roles.
- Strong hands-on experience with SQL, Python, BI tools (non-negotiable).
- Solid understanding of business metrics, growth north star metrics, marketing & CRM analytics.
- Experience running experiments and A/B tests and translating results into action.
- Strong stakeholder management skills and ability to drive execution across teams.
- High ownership mindset comfortable operating in fast-paced, high-ambiguity environments.
- Experience working with CRM tools is a plus (MoEngage, Clevertap, Braze, Web Engage, or similar).
Nice to have
- Experience in e-commerce or marketplace businesses.
- Exposure with end to end marketing and retention-led growth.
- Familiarity with BI tools (Looker, Tableau, Power BI, Metabase).
Why this role
- High ownership and visibility on business impact.
- Opportunity to shape growth strategy, not just report numbers.
- Work closely with leadership on growth and retention problems that matter.
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