Technical Writer

Location: Bengaluru

Job Title
- Technical Writer
Work Location – Bangalore only
Years of Experience - 3 to 8 years
Skill - Technical Writer with experience in Telecom domain is Mandatory with Gen AI.

Job Description:

Roles and Responsibilities
Use in-house AI tools to make complex product concepts, workflows, and tasks easily comprehensible and appealing to diverse audiences – from end users to network administrators to developers.
Drive a unified content strategy. Establish standardized release processes, content development best practices, and delivery and feedback mechanisms in the team.
Serve as the voice of the user, using AI-driven content analytics to provide valuable feedback to engineering, product management, and technical marketing teams.
Identify the significantly complex information needs of target audiences, develop appropriate content plans, and manage the execution of those plans.
Perform resource workload assessment and balancing across projects.
Create high-quality technical content for complex product and solution deployment needs.
Take on special projects/stretch assignments outside the scope of regular tasks.
Contribute actively to integrating the latest Gen AI use cases in existing and new content workflows.
Demonstrate proven ability in team building and the mentoring of junior writers.

Minimum Qualifications
To be considered for this role, candidates must have 7+ years of experience in technical writing and demonstrate the following essential qualifications:
Exceptional writing skills  and an in-depth understanding of technical writing principles.
Solid understanding of Generative AI principles  and their practical application in prompt engineering, model evaluation, and ethical considerations for content creation.
Strong technical aptitude  to comprehend and simplify complex networking technologies, with a proven ability to quickly learn and adapt to new advancements.

Preferred Qualifications
Ideal candidates will also possess these highly desirable skills and experiences:
Strong critical thinking and problem-solving skills, leveraging data and AI-driven insights to proactively address content gaps.
Excellent collaboration and teamwork skills, with proven ability to lead cross-functional teams and foster innovation.
Proficiency in content structures, CMS, source management, and governance to implement effective content strategies.
Familiarity with structured authoring environments (e.g., DITA, XML).

If interested please share your updated resume to Poo

Note-Please Don't share profiles without Telecom domain experience or not matching to the requirement.