Account Manager

Location: Bengaluru

Role Overview
We are looking for an Account Manager to manage and grow relationships with NBFCs and Fintech partners. The role involves client relationship management, revenue ownership, coordination with internal teams, and identifying growth opportunities within existing accounts.

Key Responsibilities

Client Relationship Management
Act as the primary point of contact for a portfolio of NBFC and Fintech clients
Build strong, long-term relationships and ensure high client satisfaction and retention
Business Growth & Expansion
Analyze partner data to identify growth opportunities and gaps
Proactively pitch new products, features, or solutions aligned with client needs in lending, payments, or compliance
End-to-End Account Management
Coordinate with internal Product, Tech, and Operations teams to ensure smooth onboarding and implementation
Ensure timely issue resolution and seamless partner experience
Revenue & P&L Ownership
Own revenue targets for assigned accounts
Drive renewals, upsells, and cross-sell opportunities to meet or exceed quarterly targets
Market & Regulatory Awareness
Stay updated on RBI regulations and compliance requirements impacting NBFCs
Keep track of trends in the Fintech ecosystem such as UPI, digital lending, and regulatory changes

Candidate Profile
3-5 years of relevant experience in  NBFCs, Fintech, or Financial Services
Strong understanding of lending, payments, or compliance-driven products
Excellent communication and stakeholder management skills
Ability to work cross-functionally with tech and business teams
Analytical mindset with a focus on growth and revenue ownership

Preferred Background
Experience managing enterprise or mid-market clients in NBFC/Fintech space
Exposure to SaaS, APIs, or financial product implementations is a plus