Part Time Administrator, Administrative​/Clerical

Part Time Regional Administrator (21 hrs/week)

Salary
: £23,155 (pro rata)

Brook Street Recruitment is working on behalf of our client who are looking for a Regional Administrator to support bereavement services across Northern Ireland, playing a vital role at the first point of contact for people experiencing loss.

This is a varied and rewarding part‑time role where your administrative skills, empathy and attention to detail will help ensure high‑quality, inclusive support for clients and volunteers alike.

• Act as the first point of contact, responding to phone calls, emails and online enquiries.
• Assess client needs and coordinate access to appropriate support services.
• Allocate clients to trained volunteers and manage client records accurately and confidentially.
• Prepare and issue client correspondence and service documentation.
• Support the induction, coordination and ongoing administration of volunteers.
• Maintain accurate records across systems in line with GDPR requirements.
• Assist with safeguarding processes, health and safety checks, and office administration.
• Process basic financial administration including expenses and donations.
• Support local events, reporting and wider team activities as required.

• Highly organised with strong administrative and communication skills.
• Confident handling sensitive information with empathy and professionalism.
• Comfortable working with databases and record management systems.
• Able to work collaboratively with staff and volunteers in a values‑driven environment.
• Committed to equality, diversity and inclusion.

Part‑time, 21 hours per week, days and times can be flexible.

Please send CV to Colleen Farquharson via the link.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.