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Service Desk Specialist

Job in 70100, Bari, Puglia, Italy
Listing for: Randstad Digital
Seasonal/Temporary, Contract position
Listed on 2026-01-07
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
We are hiring a Service Desk Specialist to join a global project in Bari! If you are a troubleshooting expert with a passion for ITIL processes, we want to hear from you.
📍

Location:

Bari, Italy (5 days onsite)
💼

Contract:

Fixed-Term (FTC) or B2B
🗣️

Languages:

Proficiency in both Italian & English is mandatory

What you’ll do:

Provide high-quality technical support in a fast-paced environment.
Manage tickets using Service Now and Jira Service Desk.
Troubleshoot Active Directory, Office 365, and Windows client issues.
Apply ITIL best practices to ensure seamless service delivery.

What we’re looking for:

1+ years of experience in an IT Service Desk role.
Strong technical knowledge of Windows Server and Network Monitoring tools.
Excellent communication skills in English and Italian.

If interested kindly apply with your updated resume.
#J-18808-Ljbffr
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