Digital Workplace Analyst

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Location: Barnsley
Business Function: IT
Sector: Construction & Civil Engineering (national coverage)

Are you ready to inspire and drive the future of digital transformation within a dynamic and growing organisation? Amco Giffen, a renowned construction and engineering specialist with a proven track record in delivering complex infrastructure maintenance and construction projects across sectors including rail, power, water, and flood defence, is seeking an experienced Digital Workplace Analyst to join our team.

At Amco Giffen, we pride ourselves on delivering innovative, high-quality solutions for some of the UK's most exciting infrastructure projects. Our portfolio includes long-term maintenance frameworks and capital delivery projects such as bridge reconstruction, station upgrades, environmental infrastructure, flood risk management, and more. We are committed to excellence and continuous growth, supporting a broad range of vital public and private sector initiatives.

As a Digital Workplace Analyst at Amco Giffen, you will collaborate with stakeholders and IT colleagues to understand and document business requirements, processes, and user stories, translating them into digital solutions—either directly or in partnership with external support.

This role champions change within the organisation and drives digital adoption, with primary objectives including:

• Gathering and influencing requirements
• Conducting evaluation and research to create solutions and support implementation and delivery
• Analysing business needs to produce high-quality solution designs based on broad knowledge of strategic delivery platforms and global products
• Developing digital solutions using the Microsoft Power Platform
• Supporting existing solutions and products
• Acting as a key advisor for program change requests

• Documenting and influencing requirements
• Producing ‘As is’ and ‘To Be’ process maps
• Conducting analysis and research to create solutions and support implementation
• Building strong, collaborative relationships with the business to define requirements and processes clearly
• Developing training materials to streamline processes
• Managing system and user acceptance testing
• Assisting with system rollouts
• Working with financial and commercial teams to define and document requirements related to ERP and Commercial Systems changes
• Translating complex IT concepts into accessible language for stakeholders
• Producing project documentation aligned with governance standards and business needs
• Contributing to quality and service improvement initiatives within the IS department and across the group
• Supporting the definition of MI/BI and reporting requirements, especially for financial and commercial activities, and translating these into delivery plans
• Helping to define the organisation's BI strategy
• Proactively supporting solution issues with a focus on customer satisfaction
• Managing small projects throughout their lifecycle and aspects of larger projects

We are seeking someone with extensive experience as an IT or Digital Workplace Analyst, or in a similar role within a large, complex organisation with national coverage.

Essential:

• Degree-level qualification or equivalent professional experience
• BCS Foundation Certificate in Business Analysis
• Experience with Microsoft Power BI, Power Automate, and Power Apps
• Significant experience in a business analyst or similar role within an IT environment

Desirable:

• BCS Practitioner Certificate in Business Analysis Practice
• BCS Modelling Business Processes
• ITIL certification
• Experience working in an agile environment

• Salary commensurate with skills and experience
• Company car or allowance
• 25 days holiday plus bank holidays (increasing with service)
• Contributory pension scheme
• Life insurance
• Westfield Health Cash Plan & Rewards
• Commitment to your personal and professional development with ongoing learning opportunities
• A safe, inclusive, and supportive working environment
• Employee forums and channels to share ideas and feedback

You will be joining a reputable and…