Team Leader, Retail

Team Leader

As a Team Leader at Greene King, you’ll lead by example, ensuring the team has everything they need for shifts to run like clockwork. You'll maintain high service standards and keep customers happy.

Join us at Farmhouse Inns, where quality is paramount. We slow‑roast our meats for 14‑hours, prepare fresh veg, bake fluffy handmade Yorkshire puddings, and craft giant cakes daily.

• The chance to further your career across our well‑known brands with training and development at every level.
• 33% discount for you and 15% for loved ones on all of our brands.
• Free employee assistance program – mental health, well‑being, financial, and legal support.
• 50% discount for you and 25% for loved ones at Greene King Inns and hotels.
• Referral reward of up to £1,500 when a friend is placed.
• Access to Wagestream for early wage access.
• Retail discounts – up to 30% off at Superdrug, exclusive Three Mobile discounts, and more.

• Provide customers with a heartfelt and memorable experience each visit.
• Deputise for the management team and resolve issues in their absence.
• Help organise and coordinate the team during busy shifts.
• Ensure the bar is safe, legal, and clean, addressing issues promptly.

• A keen eye for detail, ensuring every pint is poured to perfection.
• Be a role model for excellent service and warm customer welcomes.
• Adaptability and quick thinking during busy shifts.
• A positive can‑do attitude and strong teamwork spirit.

• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Full‑time
• Job function:
  Sales, General Business, and Management
• Industries:
  Food and Beverage Services, Hospitality, and Retail