Customer Service Adviser

Role :
Customer Service Adviser

Location :
Barnstaple

Salary : £24,162 - £28,170 per annum

Contract :
Permanent

Hours : 37 hours per week

Are you a team player and love working alongside colleagues throughout the business to deliver a first-class service to customers?

Are you a whizz at computers and can get up to speed on a variety of computer systems in no time?

Are you resilient and can keep a cool head under pressure, turning tricky situations into positive ones?

If so, this could be the role for you!

North Devon Homes (NDH) is a registered charity providing affordable homes for people who need them. We are a housing association covering the North Devon area and have over 3,300 homes we provide accommodation to over 10,000 customers.

Were now seeking a Customer Service Adviser someone to act as first point of contact for our customers, ensuring queries (whether that be by phone, in person, or email) are dealt with in a positive, professional, and helpful manner. You will resolve issues or effectively signpost customers to specialist teams and partner agencies, giving informed guidance on a variety of NDH services to include repairs, re...