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Tech & Ops Analyst — On-Demand Transit

Job in Barrie, Ontario, L4M 0A1, Canada
Listing for: RideCo On-Demand Transit
Full Time position Listed on 2026-11-01
Job specializations:
  • IT/Tech
    Technical Support, IT Support, IT Business Analyst, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 55000 - 65000 CAD Yearly CAD 55000.00 65000.00 YEAR

Job Description & How to Apply Below

Position: Tech & Ops Analyst — On-Demand Transit Support

Ride Co powers on-demand transit in Canada. As a Technical Operations Analyst on our Customer Success & Operations team, you will manage customer requests, troubleshoot technical issues, and ensure service delivery meets KPIs.

You’ll be a pivotal link between clients and our organization. The role requires 3+ years in technical support, proficiency with MS Office or Google Workspace, and experience with Salesforce, Zendesk, JIRA or Confluence.

We are looking to fill the Tech & Ops Analyst — On-Demand Transit Support position at Ride Co On-Demand Transit in Southwestern Ontario, ON, Canada.

As a Tech & Ops Analyst — On-Demand Transit Support, you will play an important part at Ride Co On-Demand Transit in Southwestern Ontario, ON, Canada.

We invite applications for the Tech & Ops Analyst — On-Demand Transit Support position located in Southwestern Ontario, ON, Canada.

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