Electronic Manufacturing Support Specialist

Alert Labs is a Canadian technology company specializing in smart building monitoring solutions that help property managers, condo boards, and building owners prevent costly damage, reduce risk, and operate more efficiently. Our hardware and software platform provides real‑time insights into water usage, leaks, environmental conditions, and equipment performance empowering customers to make data‑driven decisions that protect their assets and reduce operational costs.

We are seeking a highly motivated individual to join our Manufacturing team as an Electronics Manufacturing Support Specialist.

With a formal electronics background and strong communication skills, the successful candidate will focus on reverse logistics for line fallout and field returns, including working with our third-party distribution partner to disposition product returns. The successful candidate will be one who is able to work independently as well as within a team. They will be organized, motivated, and will bring a proactive methodology to all their tasks.

The ideal candidate will have 1 to 3 years’ experience in a technical role(s) within an electronics manufacturing environment with experience in product assembly, product debug, and product repair.

• Debug & Repair:
  Perform first-level debug and repair of manufacturing line fallout.
• Field Returns Analysis:
  Conduct first-level analysis, root cause identification, and disposition of field returns.
• Coordination with Third-Party Distribution Partner:
  • Provide direction to third-party and ensure timely processing of the disposition of US-based returns.
  • Coordinate shipments to and from our US-based third party to support US-based distribution.
• Technical Support:
  Provide basic level technical support for production line equipment and applications.
• Solder Repairs/Reworks:
  Perform PCB assembly level solder repairs and reworks to support development and production needs.
• Project Management:
  Manage small projects related to product reworks and other manufacturing-related tasks that require a champion.
• Product Assembly:
  Assemble products as needed to support urgent business priorities.

• Education:
  
  Post-secondary education with a focus on electronics.
• Experience:
  
  1 to 3 years of experience in a technical role within an electronics manufacturing environment, including product assembly, debug, and repair.
• Technical
  
  Skills:
  
  Experience with PCB level soldering and electronic product repair.
• Project Management:
  Ability to manage small projects with multiple actions and priorities.
• Analytical
  
  Skills:
  
  Strong analytic thinking and attention to detail.
• Initiative:
  Excellent initiative and ability to work independently.
• Communication:
  Strong communication skills and the ability to work collaboratively across multiple functional groups.

• Benefits package effective first day of work
• Matching RRSP program
• Paid time off (20 vacation days)
• Company events!
• Supportive and inclusive team environment.

Alert Labs is an equal opportunity employer.

We are committed to providing accommodations throughout the recruitment process.

If you require accommodation, please notify us and we will work with you to meet your needs.