Network and Systems Specialist

Prodomax Automation Ltd. is currently seeking a NETWORK AND SYSTEMS SPECIALIST to join our team.

Located in Barrie, Ontario, Prodomax is a specialized industrial engineering firm focused on designing complex automation with a blue-chip customer base since 1971. Operating from two facilities totaling 200,000 square feet with 200+ employees; we are ISO 9001:2015 certified.

Whether it’s through team events, shared interests or celebrating individual hobbies
- cycling, golf, art, music, travel and more - we actively create opportunities to bring those passions into the workplace and strengthen how we connect and collaborate.

We are a diverse and inclusive work culture - everyone is welcome!

The Opportunity Network and Systems Specialist

will oversee the day-to-day operation of the computer network, including hardware & software support.

This individual will be responsible for installing, maintaining and upgrading the computers, networking and server systems, as well as user support for hardware and software and adhering to cyber security protocols.

This position provides administrative duties, guidance to junior IT team members and management of external subcontractors.

This role has a hybrid work schedule with an expectation of 2 to 3 days per week in the office.

This position will report to the (Information Technology) IT Manager, North America and dotted line to the Chief Financial Officer.

The Network and Systems Specialist is accountable for:

• Availability, reliability, and security of IT infrastructure.
• Compliance with corporate policy, cybersecurity and regulatory requirements.
• Effective operation and support of complete network, server, cloud, and end-user systems.
• Successful execution of infrastructure and cybersecurity projects.
• Business continuity, disaster recovery readiness, and risk management.
• Delivery of high-quality, professional IT support services to internal and external customers.

Job Responsibilities:

Leadership & Administration

• Support team objectives and monitor performance against departmental goals and key performance indicators.
• Promote compliance with company policies, IT standards, cybersecurity requirements, and operational procedures.
• Identify training needs and support professional development opportunities for IT team members.
• Mentor / coach, junior IT team members.
• Assist with recruitment, interviewing, onboarding, and training of IT personnel.
  
  Create Purchase Orders, IT equipment and supply procurement, coordination

IT Operations & Governance

• Manage IT asset lifecycle activities, including procurement, deployment, maintenance, inventory tracking, and safe disposal.
• Maintain software licensing compliance and accurate hardware and software inventories.
• Responding to and resolving IT tickets from company users in conjunction with the IT Team, and supporting others with IT tickets and resolution in a timely manner.
• Develop, maintain, and enforce IT policies, standards, procedures, and best practices.
• Document and update work instructions, procedures and IT department information to maintain up-to-date records, in accordance with change management best practices
• Coordinate disaster recovery testing and business continuity exercises, including backup restoration drills.
• Manage relationships with IT vendors, service providers, and contractors.
• Assist in the preparation of IT budgets, capital expenditures, and technology roadmap planning.
• Evaluate and recommend new technologies to improve operational efficiency, reliability, and security.
• Investigate and troubleshoot issues
• Monitor servers and applications for stability and take proactive measures to prevent issues
• Execute network security measures to protect data, software and hardware, and educate employees on risks and precautions
• Assist ERP…