Project & Business Analyst

Position: Project & Business Analyst (Full-Time)

The City of Thunder Bay
provides exceptional quality of life to those wholive, work, and play in Thunder Bay-a culturally vibrant, economically diverse community with a metro population of over 120,000. Located on the north shore of Lake Superior, under the protective watch of the Sleeping Giant, Thunder Bay isrich in people and resources, and connects Northwestern Ontario to the world. We value ourhigh quality of lifeand promote a clean, green, beautiful, and healthy community that provides economic opportunity, respects diversity, and provides affordable and safe neighbourhoods that are accessible to all.

The City of Thunder Bay is a place where art, culture and nature come together!

Watch this video to learn more about our City at:

Job Description

Grow your IT career with variety, purpose, and balance.

At the City of Thunder Bay,
Our City Runs on People Like You
. Together, we're building a workplace where everyone belongs, where innovation meets impact, and where your skills help strengthen our community. As the region's commercial, administrative, and medical hub, Thunder Bay offers the perfect balance of purpose, stability, and growth, paired with a supportive environment and a beautiful natural setting.

Here, your well-being matters. We invest in your future with comprehensive benefits, a secure pension, and meaningful career development opportunities, along with flexibility through a hybrid work model and access to wellness programs that support balance in and out of work. This is your chance to enjoy a meaningful IT career while maintaining work-life balance and contributing to projects that touch thousands of lives every day.

Where

You'll Build Solutions that Matter

As a Project & Business Analyst with our IT Delivery team, you'll coordinate the implementation of effective digital solutions that keep the City running. From enterprise systems to new community-facing services, your work will directly support employees and residents across Thunder Bay.

At the City, you'll gain broad exposure to a variety of projects, helping you grow your skills while keeping your work interesting and impactful. You'll collaborate with a talented IT team on projects tied to our Digital Strategy - initiatives shaping how the community connects and accesses services. In this supportive environment, you'll have the space to apply your expertise, solve complex challenges, and see your contributions recognized and valued.

How

You'll Help Shape Digital Services

As a Project & Business Analyst, you'll guide project change management activities that advance the Corporate Digital Strategy. In this role, you will:

• Organize, coordinate, lead and implement project activities under the direction of the Manager - IT Delivery and business and functional direction of Project Lead(s).
• Deliver project activities, which include defining key stakeholders, identifying and managing project risks and issues, building project workplans and schedules with business partners and documenting regular follow-ups to ensure actions are completed on time.
• Participate in the implementation of project activities including the creation of end-user documentation for new/changed processes.
• Ensure project schedules, resources, budget and details are well organized.
• Organize and prepare documents, plan meetings and provide updates to the Project Lead(s) and the Manager - IT Delivery.
• Lead and conduct project meetings with key stakeholders, project team members, including CIT and subject matter experts.
• Conduct detailed project research and analysis and make recommendations to support project goals.

What You Can Count On With Us

We want you to feel supported - in your career, your well-being, and your future. As part of the City of Thunder Bay, you'll…