IT Delivery Analyst​/Manager

IT Delivery Analyst/Manager – Wren Kitchens

Join Wren as an IT Delivery Analyst/Manager and enjoy an exceptional benefits package. This is a hybrid role based 3 days per week at The Nest in Barton-upon-Humber. The role blends delivery management and business analysis, ensuring change initiatives move smoothly from discovery through technical delivery to go live.

• Life assurance after 2 years' service
• Eye care vouchers
• EE discounts
• Staff discount on Wren products
• Refer a friend scheme
• Free onsite gym
• Subsidised canteens

This role will coordinate day‑to‑day activity, managing capacity, planning, resolving blockers, and keeping work on track while ensuring requirements are clear before reaching technical teams.

• Coordinate daily progress across work streams, ensuring tasks are clear and prioritised.
• Track progress and support planning, capacity, and scheduling.
• Identify and escalating blockers, risks, and dependencies.
• Maintain documentation of decisions, risks, actions, and updates.
• Support alignment between the Application Data team and stakeholders.

• Lead discovery to understand problems, goals, and requirements.
• Capture and document functional and non‑functional requirements and user journeys.
• Map current vs. future‑state processes, focusing on data and workflow impacts.
• Run workshops, interviews, and requirement‑gathering sessions.
• Maintain clear, traceable requirements and scope.
• Ensure requirements are technically feasible and understood by delivery teams.
• Support impact assessments on data models, interfaces, and dependencies.

• Support testing, acceptance, and validation.
• Promote consistent and efficient working practices.
• Lead retrospectives and root‑cause reviews to drive continuous improvement.

• Experience in business analysis, delivery or project management within technology environments.
• Strong organisational and communication skills across both business and technical audiences.
• Ability to document clear requirements and translate business goals into actionable technical detail.
• Comfortable tracking work, managing priorities, and supporting progress in Agile or hybrid environments.
• Understanding of data concepts (data flows, reporting, data quality).

• Familiarity with tools such as Jira, Confluence, Visio/Lucidchart.
• Experience working with data platform teams (Dev Ops, Data Engineering, BI, Databases) and cloud‑based technologies.
• Understanding of business analysis.
• Exposure to product delivery or iterative delivery methods.

Wren is the largest kitchen retailer in the UK and has expanded into the USA. We are passionate about all things kitchens and recognised as a top place to work. Alongside world‑class training on products, systems and sales processes, we offer a workplace that values progress, uncapped commission and clear career pathways.