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Winter in Malta: Customer Support Representative

Job in 4040, Basel, Kanton Basel-Landschaft, Switzerland
Listing for: Cross Border Talents
Full Time position
Listed on 2026-01-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 30000 - 80000 CHF Yearly CHF 30000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Spend the Winter in Malta: Customer Support Representative

Spend Your Winter in Malta – Join an International Airline Team!

German-Speaking Airline Contact Centre Agents (C2 German | C1 English)

Malta | On-Site
Start Date: 15 February 2026

Looking to escape the cold
and build your career in sunny Malta
? Whether youre already on the island or dreaming of relocating for the winter, this is your opportunity to join a global airline contact centre and enjoy a Mediterranean lifestyle while working in an international environment.

Your Role

As an Airline Contact Centre Agent
, youll be the first point of contact for passengers, helping them with:

  • Flight bookings, changes, and cancellations
  • General travel and airline-related inquiries
  • Providing excellent customer service in German & English
  • Ensuring a smooth and positive customer experience
Working Hours
  • Monday to Friday
  • Between 09:00 – 18:30
  • 8-hour shifts
  • On-site role in Malta
What Were Looking For
  • German C2 (mandatory)
  • English C1 (mandatory)
  • Strong communication and customer service skills
  • Comfortable using computer systems
  • Previous customer service experience is a plus (not required)
  • Open to working and living in Malta
Salary & Benefits Hourly Salary Progression
  • Month 1: €5.60/hour
  • Month 2: €8.10/hour
  • After probation: €8.50/hour
  • After 12 months: €8.75/hour (performance-based)
  • After 18 months: €9.20/hour (performance-based)
Additional Benefits

Performance Bonus: up to €2,000/year (paid quarterly, after probation)

Language Allowance: €250/month (after training)

Relocation Package: €2,000 (paid after 1 month of employment)

Why Malta?
  • Mild winters & over 300 days of sunshine
  • English-speaking, international environment
  • Beautiful beaches, rich culture & vibrant nightlife
  • Perfect destination for a winter escape with career stability
Ready to make Malta your next destination?

Apply now or send us a message to learn more about relocating and starting your airline career in the sun!

Local candidates in Malta & international applicants welcome

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