Service Advisor

Overview

Service Advisor - Car Dealership | Basingstoke

Up to £35,000 basic, OTE £40,000

Full-time | Permanent | Monday - Friday 07:30/08:00 - 17:30/18:00, 1 in 4 Saturdays 08:00 - 14:00

• Meet and greet service customers in the dealership
• Manage bookings, job cards, and workshop scheduling
• Upsell service plans, products, and accessories
• Keep customers updated on progress, costs, and approvals
• Ensure a professional handover on completion of work
• Deliver outstanding customer service to increase retention

• Previous experience as a Service Advisor in a car dealership or motor trade environment
• Strong communication and customer-facing skills
• Ability to upsell products and meet targets
• Good organisational and IT skills (DMS experience an advantage)
• Full UK Driving Licence preferred

• Up to £35,000 basic + bonus scheme
• Training and career progression with a franchised dealership
• Pension scheme and company benefits
• Friendly, supportive dealership team

Apply today to join a leading car dealership in Basingstoke as a Service Advisor.

Here at ACS Automotive Recruitment we are recruiting across the UK for roles including Senior Service Advisors, Warranty Administrators, Service Administrators, Aftersales Advisors, Customer Service Advisors, Assistant Service Managers, and Aftersales Executives