National Key Account Manager

National Key Account Manager – Linde Material Handling

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. The NKAM is responsible for developing mutually beneficial business relationships between Linde and their designated portfolio of customers, ensuring national key account individual targets are achieved, all CRM targets are met, and a customer strategy is implemented in conjunction with the CDP and contract managers.

• Achieve business objectives for NKA within designated customer accounts (OI, net sales, profit)
• Manage and develop the national key account portfolio and pipeline including renewals through the EOC process
• Take responsibility for the sales process from forecasting enquiries and order to delivery
• Maintain and update CRM systems to record all customer visits and review meetings
• Coordinate and respond to all tenders received in conjunction with relevant teams within the business
• Respond and facilitate any short‑term rental requirements and identify profitable business opportunities from targeted accounts
• Own customer communication and stakeholder management
• Collaborate with the LMH UK Regional Sales team to deliver the most effective customer solution and experience
• Analyze account profitability data, identify and proactively intervene to optimise performance
• Assist in the resolution of aged debt and invoicing queries; identify any health and safety concerns and advise recommendations for LMH employees and customers
• Perform any ad‑hoc duties as defined by the line manager

• Relationship management
• Commercial acumen
• Strategic business acumen
• Results focused
• Stakeholder management (internal and external)
• Forecasting, planning and strategy development Seniority Level

  Entry level

  Employment Type

  Full‑time

  Job Function

  Sales and Business Development

  Industry

  Machinery Manufacturing