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Customer Service Advisor - AA Signs
Job in
Basingstoke, Hampshire County, RG21, England, UK
Listed on 2025-12-30
Listing for:
The AA
Full Time
position Listed on 2025-12-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Customer Service Advisor – AA Signs
Company: The AA
Location: Basingstoke, United Kingdom
Contract: Full-time, Permanent
We’re looking for a Customer Service Advisor to join our AA Signs team.
Key Responsibilities- Respond to customer enquiries via email (and occasional phone calls).
- Load enquiries onto our internal system and maintain accurate records.
- Liaise with internal teams and local authorities to share quotes and progress orders.
- Provide excellent B2B customer service (97% of customers are businesses).
- Take ownership of your region while supporting other colleagues.
- Proactively move enquiries forward to ensure timely resolution.
- Strong attention to detail and organisational skills.
- A proactive approach with the drive to keep things moving.
- Excellent communication skills and a customer-first mindset.
- Ability to learn and master a complex role (training provided).
- Flexibility to support other regions when needed.
- Previous experience in customer service or administration is desirable.
Referrals increase your chances of interviewing at The AA by 2x
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