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Strategic CSM: Retention & in SaaS
Job in
Basingstoke, Hampshire County, RG21, England, UK
Listed on 2026-01-07
Listing for:
Once For All Limited
Full Time
position Listed on 2026-01-07
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Bilingual
Job Description & How to Apply Below
A cloud-based SaaS business in Basingstoke is seeking a Customer Success Manager to enhance customer satisfaction and retention. In this role, you will manage key accounts, communicate effectively with customers, and utilize tools like Churn Zero and Salesforce to track interactions. Candidates should have at least 2 years of experience in related fields. The position comes with benefits such as a 10% bonus, wellness fund, and professional development opportunities.
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