Service Desk Network Analyst

Service Desk Network Analyst – Permanent – Basingstoke

My client is looking to bring on board a Service Desk Network Analyst with a strong Microsoft technology background, servers, firewalls, networking etc, solid customer service experience and being able to bring this into the IT department.

Service Desk Network Analyst will be responsible for two direct reports, so a candidate with staff management experience, support desk experience and networking skills, with a “Customer first” approachable and hands‑on approach if required for this role, is preferred.

The Service Desk Network Analyst shouldn’t be afraid of rolling up their sleeves and getting their hands dirty, as this is a small IT team within a medium‑size IT company, employing around 200 people.

Although the role is based in Basingstoke, there will be some travel to other offices, some of which could be in Europe, but mainly Basingstoke.

• Microsoft Servers, desktop footprint, ERP Sage X3, Firewalls Sonic Wall, VPN Zscaler knowledge

You must be able to drive.

Must be eligible to work in the UK.