Admin Officer

Admin Officer / Bath Law Courts

Brook Street have a great opportunity to work with the Ministry of Justice on a temporary basis at Bath Law Courts. Please see the below details of the position and apply direct if you feel this position is of interest and suited to you.

Full time position (37 hours) Monday - Friday

Pay - £12.36 for the first 12 weeks and increasing to £13.25

On site only

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.

Due to the nature of the work, this role is fully office based. The office is located in Bath city centre.

Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually look to improve, within a framework of Standard Operating Procedures (SOPs).

Problem solving is carried out by reference to lean techniques (e.g., problem‑solving hubs) and comprehensive guidelines and instructions. Complex or difficult issues are normally referred to or will involve a team leader. In some positions, role holders will have regular contact with court/tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others.

• Preparing papers and/or digital files for court, tribunals, hearings and meetings.
• Producing court/tribunal documents.
• General photocopying and filing.
• Creating and updating records on the in‑house computer system and data input.
• Post opening and dispatch.
• Booking, preparing and organising meeting rooms, supporting training courses and other group activities.
• Preparing meeting agenda, joining instructions, handouts etc.

• Standard letters and correspondence, minutes, notes, reports, submissions etc., according to guidelines and instructions.

• Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date.
• Assisting court users, supporting listing and rota management, checking files.
• Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc.
• Handling counter (face‑to‑face), written and telephone enquiries.
• To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive.
• To work as a team to problem‑solve, to assess the impact of new SOPs, to contribute to small projects.
• To undertake ad‑hoc roles within the band such as Jury Bailiff Officer, Learning and Development Co‑ordinator, Health and safety roles.

• Including standard documentation and information, court orders, claims, fines and fees.
• Resulting courts accurately, interpreting accurately the information needed on a court file.
• To work to workload targets in terms of throughput and accuracy.

• Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures.
• Ensuring compliance and administration documentation meet quality standards.
• Role holders may have to cross‑check and validate work completed by colleagues.

• For returns, results, accounts, statements, warrants, statistical analysis, reports etc.
• Work may require interpretation of source materials, preparation of bundles, chasing.
• Role holders will need to modify and adjust information and make decisions to allow work to be completed.
• Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as needed.

• Produce basic statistical analysis reports and where needed, process…