ASB Officer​/Tenancy Sustainment

Location: Bath

Salary: £38,500 per annum (pro rata)

Contract: 3+ month temporary assignment

Hours: Monday - Friday, full-time

We are seeking an experienced ASB Officer to join our Anti‑Social Behaviour Services team in Bath. This is a temporary position for a minimum of 3 months, with the potential for extension. The successful candidate will manage a caseload of complex cases, ensuring effective resolution and safeguarding vulnerable individuals.

Manage a diverse caseload involving:

• Antisocial behaviour complaints
• Tenancy breaches
• Domestic abuse cases
• Hate crime incidents
• Safeguarding concerns

Conduct investigations and interviews with customers and stakeholders.

Prepare reports and maintain accurate case records.

Work collaboratively with internal teams and external agencies to resolve cases effectively.

Ensure compliance with relevant legislation, policies, and procedures.

• Proven experience in managing complex ASB cases.
• Strong knowledge of housing law, safeguarding, and related legislation.
• Excellent communication and negotiation skills.
• Ability to work independently and manage time effectively.
• Current driving licence and access to a vehicle for customer visits.