Technology Engineer

Location :
Remote-Hybrid (frequent travel to South-West England may be required)

Salary: £35,000 – £60,000 per annum (depending on experience)

Apply here: (Use the "Apply for this Job" box below)./4k2RWvL

As a Technology Engineer at Point Wire, you’ll be at the forefront of our Cyber Defence and Engineering efforts. You’ll deploy, manage, and enhance cutting‑edge security platforms and tools across both client environments and our internal operations. Your work will directly contribute to protecting sensitive data, mitigating threats, and safeguarding systems, networks, and users.

You’ll collaborate with cross‑functional teams including cybersecurity, IT, engineering, architecture, and analytics to integrate and manage security technologies. Compliance with UK regulations (GDPR, NCSC Guidelines), industry standards (ISO
27001, CISSP), and contractual obligations will be central to your role.

Reporting to an Expert of Technology, you’ll deliver technical work packages across areas such as:

• Technical Compliance
• Defence Technologies
• Change Management
• Security Automation

• Service Desk Support:
  Independently manage and resolve Level 1–3 support tickets.
• Technical Troubleshooting:
  Diagnose and resolve issues across systems and applications.
• Enterprise OS Support:
  Demonstrate proficiency in at least one enterprise OS (Windows, Linux, macOS).
• Endpoint & Network Security:
  Use Point Wire’s preferred tools to ensure secure, compliant environments.
• Internal Projects:
  Contribute to process improvements and technical initiatives.
• Documentation:
  Maintain accurate records of systems, configurations, and procedures.
• Collaboration:
  
  Communicate clearly with colleagues, clients, and partners.

• Logical Thinking: A systematic approach to problem-solving and decision‑making.
• Curiosity: A “hacker mindset” – eager to understand, break, and fix systems.
• Continuous Learning: A passion for self‑improvement (home labs welcome!).
• Attention to Detail:
  Precision in documentation and technical execution.

• Experience with Windows Workstations & Server Environments
• Familiarity with Active Directory, DNS, DHCP, Group Policy
• Hands‑on with MECM/SCCM, Intune, Tanium

• Understanding of network protocols and firewall management
• Experience with monitoring tools (PRTG, Nagios) and backup solutions (Veeam)
• Exposure to SIEM & SOAR technologies (Elastic, Splunk, Phantom)
• Knowledge of VMware, Hyper‑V, Proxmox
• Scripting and automation with Power Shell, Python, Ansible

• Familiarity with ITIL principles and business operations

• Private Health Insurance
• Flexible Working Arrangements
• Frequent expensed travel to the South‑West of England

Founded in 2019, Point Wire delivers cyber security managed services and solutions to organisations across the public and private sectors. We partner with leading providers including Corelight, Crowd Strike, Deep Instinct, Microsoft, Titania, and Tanium.

Our clients range from hundreds to hundreds of thousands of users and devices. We help augment in‑house security teams and drive automation to improve operational effectiveness.

• Passion – Love what you do and respect others.
• Outstanding – Be memorable and make an impact.
• Integrity – Lead with honesty, even when it’s tough.
• Nobility – Uphold high moral standards.
• Teamwork – Collaborate, support, and grow together.
• Wholesome – Be well‑rounded and environmentally conscious.
• Resilience – Learn from mistakes and bounce back.
• Energy – Bring enthusiasm every day.

• A self‑starter with ideas and initiative
• Honest and respectful, with integrity
• Detail‑oriented (our directors are sticklers!)
• Flexible – whether it’s attending your child’s school event or meeting a deadline at 11pm
• Driven – hungry for success, however you define it
• Willing to travel for team events, client meetings, and partner engagements
• Creative and dynamic – got a quirky giveaway idea? We’re listening!

If you’ve made it this far, we want to hear from you even if you don’t tick every box. Skills can be taught. Attitude, enthusiasm, and commitment are what matter most.

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