Assistant Manager

Assistant Manager

Bath, UK | Retail Stores | Permanent Full-Time | On-site

Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification. Today, we are a global brand, but our values remain the same;

we are committed to improving our impact on people and the planet. If these are values you share, we would love you to join our team.

• You will support in creating a high performing team where diversity is embraced and every person is valued and feels a sense of belonging.
• You will encourage discussions and invite ideas and different perspectives in order to drive creativity and collaboration.
• You will create a culture that embraces feedback; give praise, share successes, coach and challenge.
• You will nurture a welcoming and fun environment for your customers and team.
• You will be committed to delivering an engaging and memorable customer experience in your store and inspire your team to also.
• You will develop and maintain key customer relationships using instore CRM tools to support you and your team.
• You will continually demonstrate a commitment to driving your business.
• You will collaborate and build key relationships to accelerate store growth.
• You will demonstrate expert market awareness and the ability to use analysis to maximise trading opportunities.
• You will lead and deliver operational excellence showing respect and consideration for people, product and your environment.
• Inspiring, Engaging, Agile, Perceptive.
• An experienced Leader (preferably within luxury fashion but not essential).
• In love with fashion!
• Embrace and demonstrate the Mulberry values and behaviours: honesty, dynamism, and a community-oriented spirit.
• Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues.
• Act as an ambassador for Mulberry and communicate positively about the brand.
• As a certified B Corp, we are committed to using business as a force for good. You’ll be encouraged to incorporate environmentally and socially responsible practices into your work, supporting our strategy across Climate, Circularity, and Community.
• Help foster a culture where diversity is celebrated and every individual feels valued, respected, and included. Champion equity, empathy, and understanding in all interactions – internally and externally.

• Competitive basic salary
• Bonus
• Product allowance
• Enviable staff discount and exclusive access to staff sales
• Extra day off for your birthday
• Pension Contributions & Life Assurance
• Training and development opportunities
• 2 paid volunteering days per year