Operations Assistant
Listed on 2025-12-30
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Retail
Customer Service Rep, Office Administrator/ Coordinator
At Bath & North East Somerset Council we have one overriding purpose to improve people’s lives.
Fixed Term Contract from 16 March 2026 until 31 October 2026.
Heritage Services manages some of the UK’s most impressive buildings in Bath, including the Victoria Art Gallery and the Pump Room & Roman Baths, visited by over one million people each year.
About the roleThe Operations Team performs an essential role in preparing these sites before they open to the public, keeping them safe and running smoothly during the day, and setting up/striking for functions in the evening. This role involves a wide range of duties that include general cleaning, washroom replenishment, security, patrolling and porterage duties.
HoursDay Operations Assistants work four days of 0700–1600, have two days off, then work four days of 1300–2200, have two days off, and so on.
About youApplicants must be well presented and confident when working in a busy public environment. The ability to carry out work involving manual handling is essential and training in this and other key tasks is provided.
The film on “24 Hours in Heritage Services” gives a flavour of what it is like to work in the department.
Contact informationQuestions or to chat through the role? Contact Hannah Barrow, Operations Supervisor, on or email.
Interview date: Applications will be viewed on a weekly basis but will only be responded to after the closing date has passed.
No agencies please.
- Please note, BANES Council operates a policy of prior consideration for roles for any individual on the Council’s at‑risk register (redeployee). If a redeployee expresses an interest in this role, providing they meet the essential criteria, they will be considered ahead of external applicants.
Please note that this advert may close earlier than the stated closing date due to high demand. We advise all interested candidates to apply as soon as possible.
About Bath & North East Somerset CouncilWorking at Bath and North East Somerset provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.
We offer a wide range of benefits, to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. Find out more on our commitment to Equality, Diversity and Inclusion.
We are a Disability Confident Employer. The Council is committed to having a diverse and inclusive workforce. Applications for job‑share, part‑time and flexible working arrangements are welcomed and will be considered in line with business needs.
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