Retail Security Officer

Retail Security Officer

Mitie Cleaning & Hygiene Services is looking for a retail security officer to deliver exceptional customer service while maintaining a safe shopping environment free from the fear of crime for customers and colleagues.

Pay rate: £14.63 per hour

Shifts: Various, to be discussed at interview

Job Overview: Mitie seeks an individual capable of providing industry‑leading customer service, deterring violence and public order offences, conducting store patrols, utilising CCTV systems to reduce crime and stock loss, liaising with store management, the police and crime partnerships, and wearing body‑worn CCTV to increase safety for customers and colleagues.

Preferably hold a current SIA licence or SIA Certificate (training for a licence may be provided). A full five‑year checkable employment/education history is required; failure to provide this may result in offer withdrawal or termination.

• Deliver industry‑leading customer service
• Deterrence of violence and public order offences
• Conduct patrols of the store
• Utilise CCTV systems to support crime and stock loss reduction
• Liaise with store management teams
• Liaise with the police and crime partnerships to foster a positive working relationship to support crime reduction in store
• Wear body‑worn CCTV to support crime reduction and increase colleague and customer safety

• Contracted hours
• Annual leave entitlement
• Pension and life insurance schemes
• Free uniform supplied
• SIA re‑licencing programme
• Comprehensive induction and training programme
• Access to outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid

Location:

Bath, England, United Kingdom