Support Worker; Temporary Accommodation Services

What you'll be doing

• Build trusting relationships with residents, providing regular support to everyone in your caseload
• Create and implement practical support plans focused on budgeting, finance management, and moving on
• Advocate for your residents, liaising with agencies and services to ensure they get the support they need
• Complete risk assessments and support plans, tailoring your approach to each resident's unique situation
• Assist residents with practical issues and housing-related matters
• Work as part of a supportive team, contributing to the smooth running of our temporary accommodation service

Beyond a competitive salary and the opportunity to make a transformational difference to people at a critical moment in their lives, you'll get :

• 26 days annual leave per year (plus bank holidays) rising to 29 days after 3 years
• Your birthday off as an extra holiday
• Up to 10% matched pension contribution
• Flexible benefits including the ability to buy additional leave, gym membership, Health Cash Plan
• 'Perks at Work' giving you access to thousands of discounts
• Access to an Employee Assistance Programme for your own wellbeing

We're looking for someone with strong values, resilience, and a genuine desire to help others through difficult times. Your lived experience or professional background working with people will be valuable in this role.

• Experience working with people in some capacity, whether in a professional or personal context
• Values that align with supporting individuals with compassion and positivity
• Resilience to handle challenging situations while maintaining a supportive approach
• Excellent communication skills and the ability to advocate effectively for others
• Organised approach to managing a diverse caseload

• You might have worked in care homes, nurseries, or other settings with diverse groups of people
• Perhaps you've advocated for yourself or others through difficult circumstances
• You might have lived experience that gives you insight into housing challenges
• Your background could be in any people-focused role that required empathy and problem-solving
• Experience in support work would be helpful but isn't essential if you have the right values and approach